Posts Tagged With: patient-focused medical care

Day 656: What matters to you?

What matters to you?

What matters to me often includes giving some context and history to my writing. For example, over a year and a half ago, I wrote a post with a somewhat similar title to today’s.

Day 133: Maybe anxiety means that something really matters to you.

As a matter of fact, I was anxious yesterday, because I was doing something that really mattered to me (and to other people, too).  Yesterday, I attended a work retreat, where over one hundred doctors, nurses, social workers, medical assistants, and other dedicated employees at a major Boston teaching hospital spent the whole day together off-site, brainstorming and identifying specific ways to make patient care better.

Here’s one of the slides from the excellent opening speech at the retreat, about how much it matters to have a true patient-focus in practice.

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That slide is inviting providers to shift from a focus on problems and complaints  to what really and truly matters to those they serve.

Because of my life-long experiences as a patient in the medical system,  moving this way — from a focus on the weaknesses of patients and the needs of providers, to a focus on the strengths and needs of those who require health care — all matters to me, very deeply.

It matters to me so much,  that I overcame anxiety about speaking my mind in front of over one hundred doctors, nurses, social workers, medical assistants, and other dedicated employees, several times throughout the day.

As a matter of fact, when one of the facilitators at the retreat asked us the first audience-directed question:

What matters to you, to help us start working together today?

I was the first one, in that enormous, packed room, to raise my hand and answer:

Respect.

Throughout the day,  I continued to ask myself the question “What matters to you?” and I maintained the courage to voice those answers out loud. What gave me the courage?  Realizing that my experience, thoughts, and feelings mattered

  • to me and
  • to others.

As I was driving home at the end of the day, thinking about all I had witnessed and learned at the retreat, I stopped the car and walked back a ways, to take this photo:

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Apparently, that mattered to me, too.

Somebody who matters a great deal to me — my 16-year-old son, Aaron — is taking the PSATs  at his school this morning. I think it matters that he eat some friggin’ thing before that test, so it matters to me that he just agreed to eat some of this:

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Music also matters to me, so I’m wondering if it matters which song I include in this post.

Because your feedback matters to me, I was going to ask for requests, but then I posted some videos of “Money Don’t Matter 2 Night” by Prince (which were then removed from YouTube).  Does it matter if I have music in this post?

Thanks to all those who matter to each other, including you, of course!

Categories: inspiration, personal growth | Tags: , , , , , , | 30 Comments

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